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Terms Of Service

Terms Of Service

By accessing, browsing, or making any transactions on this website or webpage (the “Site”), owned and operated by BullionBox, Inc. (referred to as “BullionBox,” “BullionBox™,” the “Company,” “we,” “us,” or “our”), you acknowledge that you have read, comprehended, and consented to the following Terms of Service (“Terms” or “Agreement” or “Disclaimer”). If at any point you do not agree with these Terms, please cease all use of the Site. BullionBox® reserves the right to amend these Terms at any time by updating this posting and to decline service to any individual or entity. Please review these Terms periodically. By utilizing the Site, you affirm that you are at least 18 years old and possess the legal authority to enter into a binding agreement. 

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence or that you have attained the age of majority in your state or province of residence and have provided consent for any of your minor dependents to use the Site. You are prohibited from using our products for any unlawful or unauthorized purposes, and you must not violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service. Additionally, you agree not to: (a) use the Site or its content for any unlawful purposes; (b) encourage or engage others in unlawful activities; (c) violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) infringe upon our intellectual property rights or the intellectual property rights of others; (e) engage in harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) provide false or misleading information; (g) upload or transmit viruses or any other malicious code that could affect the functionality or operation of the Service, related websites, or the Internet; (h) collect personal information of others; (i) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) use the Service for any obscene or immoral purposes; or (k) interfere with or bypass the security features of the Service, related websites, or the Internet. We reserve the right to terminate your use of the Service or related website for any prohibited use. We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site via a web browser. We reserve the right to modify the products and services offered on the Site, establish rules and limitations on Site usage, or restrict your access to part or all of the Site without notice. We retain the right to revoke your access at any time for any reason, including due to a violation of these Terms, without prior notice.

Limitation of Liability

BullionBox® assumes no responsibility for any damages incurred to the fullest extent permitted by law. We do not provide any warranties, whether express, implied, statutory, or otherwise, for any Service we offer. Under no circumstances shall BullionBox™, its officers, agents, or any other parties involved in creating, producing, or distributing the service be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Service. This includes errors, omissions, interruptions, file deletions, defects, delays in operation or transmission, or any failure of performance, regardless of whether such issues are due to acts of nature, communication failures, theft, destruction, or unauthorized access to our records, programs, or services.

Agreement to Terms

By accessing and using any part of the BullionBox® website (the “Site”), you agree to be bound by these Terms of Use (the “Terms”) without any reservations or exceptions. If you do not agree to all the terms and conditions outlined in these Terms, you are not permitted to access or use any portion of the Site. These Terms apply to all visitors, users, and others who access or use the Site.

BullionBox® reserves the right to modify these Terms at any time, and it is your responsibility to review these Terms periodically for any changes. Your continued use of the Site following the posting of any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms.

License to Access Site

We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site. We reserve the right, at our sole discretion and without notice to you, to modify the products and services offered on the Site and to alter, suspend, or terminate any aspect of the Site. We will not be liable to you or any third party for such actions. Additionally, we may establish rules and limitations on Site usage or restrict your access to part or all of the Site without prior notice or penalty. Your continued use of the Site constitutes your acceptance of any such modifications.

Use of the Website

We grant you permission to access and utilize the Site for your personal use. You may copy, distribute, and transmit the content of the Site only to the extent that such actions are automatically carried out through your browser software as part of your personal use of the Site. You are prohibited from transmitting or distributing worms, viruses, malware, or any other harmful software to or on any platforms provided by or used by BullionBox. You acknowledge that your content (excluding credit card information) may be transferred unencrypted and may undergo (a) transmissions over various networks and (b) modifications to comply with technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Any mechanized or systematic processes for extracting information from the Site for any purpose, including commercial use, are strictly prohibited. Unauthorized use, including reproduction, distribution, display, or transmission of the content of the Site is strictly prohibited unless authorized in writing. You agree not to alter or remove any proprietary notices from materials downloaded from the Site. You may print a copy of the information displayed on the Site for your personal use. Except as outlined above, you may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer, or sell any information obtained from your use of the Site. This restriction means, among other things, that you may not replicate any portion of the Site on your own website or display any results pages or other information from the Site through your own website without express written permission. You acknowledge and agree that your access to and use of the Site does not grant you any right to use the name, likeness, image, signature, biographical information, or any other publicity or intellectual property rights of our celebrity spokespersons found on the Site.

Platform and Hosting

Our website is powered by WordPress and hosted on DigitalOcean servers. This platform enables us to offer our products and services online, supported by Chargebee Payments for billing and various third-party applications integrated into our system.

Rights to Modify and Revoke Access

We reserve the right to modify any information, features, services, or functions of the Site at any time, without prior notice. Additionally, we may restrict or revoke your access to all or part of the Site if, at our sole discretion, we determine that your actions or conduct violate this Agreement, our rights, or the rights of any third party.

Account Identification

We may assign you a password and account identification to facilitate your access and use of certain portions of the Site. Each time you use a password or identification, you will be deemed authorized to access and use the Site in accordance with these Terms. BullionBox is not obligated to investigate the authorization or origin of any access or use of the Site, including unauthorized access or use of your account or password.

Responsibility for Account Security

You are solely responsible for all access to and use of the Site by anyone using the password and identification originally assigned to you, whether or not such access and use are authorized by you. This responsibility includes all communications, transmissions, and obligations (including financial obligations) incurred through such access or use.

Password Security

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you through our account activation system, which is sent to the email address you provide. You must promptly notify BullionBox of any unauthorized use of your password or identification, or any other breach or suspected breach of the Site’s security and your account security.

Third-Party Materials and Links

Some content, products, and services available via our Service may include materials provided by third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We do not review or evaluate the content or accuracy of third-party materials or websites, and we do not assume any liability or responsibility for any third-party materials, websites, or any other products, services, or content from third parties.

Liability for Third-Party Transactions

We are not responsible for any harm or damages arising from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before making any transactions, please review the policies and practices of these third parties carefully. Any complaints, claims, concerns, or questions about third-party products should be addressed directly with the respective third party.

Third-Party Tools

We may provide you with access to third-party tools, but we do not monitor or control these tools and offer them “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Use of Third-Party Tools

Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Future Services and Features

In the future, we may offer new services and/or features through the website, which will also be subject to these Terms of Service.

Subscription Services

Monthly BullionBox™ subscription boxes, or other subscriptions and subscription boxes offered from time to time, are shipped to the address you provide. You may receive emails regarding your account and promotions, including special offers and third-party offers. You can cancel your monthly subscription at any time without charge by contacting Customer Support. However, if you cancel your monthly subscription with yearly discount pricing, you will be charged an early cancellation fee. By subscribing to BullionBox™, you also permit our parent company, GMRgold, to contact you regarding your subscription and other services offered by GMRgold and BullionBox™.

Annual and Non-Annual Subscriptions

Annual Subscribers:
Annual subscribers will be charged at a discounted rate for the entire year. The subscription will automatically renew after one year unless canceled before the renewal date. If an annual subscription is canceled before the end of the 12-month period, the subscriber will be charged a prorated amount reflecting the difference between the monthly rate and the discounted annual rate. An administrative or restocking fee equal to one month’s cost of your current BullionBox plan will be applied to cover the early cancellation.
Non-Annual Subscribers:
Non-annual subscribers will be charged at the standard monthly rate. These subscriptions do not benefit from the discounted annual rate but are also not subject to any penalties or fees for cancellation. Subscribers can cancel their subscription at any time without incurring additional charges.

Billing and Payments

By starting your BullionBox subscription and providing a payment method, you authorize us to charge a recurring monthly subscription fee at the current rate and billing date. Our billing cycles run from the 1st to the 15th of each month. Orders placed within this period will be processed and shipped within the same month. If an order is placed after the 15th, it will be included in the next billing cycle and will ship out the following month. This ensures that all orders are processed in a timely manner and that you receive your BullionBox subscription on a regular schedule. 

We reserve the right to change subscription pricing at our discretion and without prior notice. Any changes to subscription fees will be communicated to you via email unless otherwise specified in these Terms of Service.

Cancellation

If you cancel a monthly subscription that was purchased at a discounted 12-month rate, you will be charged a prorated amount reflecting the difference between the monthly rate and the discounted annual rate as an administrative or restocking fee. Specifically, an administrative or restocking fee equal to one month’s cost of your current BullionBox plan will be charged for early cancellation.

Returns

BullionBox only considers returns upon receipt of a written request to our customer service department, subject to approval by a manager. No refunds are granted beyond 14 days after receiving your monthly box under any circumstances.

Risk of Loss

Once a product is shipped, title and risk of loss pass to you. It is your responsibility to ensure secure delivery. We don’t refund for loss, damage, or theft caused by the carrier’s negligence. Damaged items must be reported with a photo. Refunds for damaged items are at our discretion. We’re not liable for the condition of items upon receipt. Products may vary in type, size, weight, condition, and other factors.

BullionBox® is a trade name of BullionBox, Inc. Information provided on BullionBox® platforms is for informational purposes only and does not constitute legal or financial advice. Consult a professional for individual needs. We sell precious metals for collection, not investment. BullionBox is not an investment service. We don’t guarantee service availability and reserve the right to remove or cancel it without notice.

Email, SMS, Ringless Voicemail and Promotional Offers

By subscribing or making a purchase, you expressly consent to receiving regular communications from us, including, but not limited to, emails, SMS messages, ringless voicemail (Ringless VM) messages, and phone calls, for various purposes such as account management, marketing, service updates, promotions, shipping, delivery, and special offers, including those from third parties. The aforementioned communications may be made to the phone number and email address you provided during account creation or other interactions with our services. Standard messaging and data rates may apply. If you wish to opt out of receiving the aforementioned communications, you can follow the unsubscribe instructions provided in the communications, or contact us directly at hello@bullionbox.com.

Opt-Out of Communications

If you wish to opt out of receiving Ringless VM messages, email communications, or SMS messages, you may do so by following the unsubscribe instructions provided in the emails or SMS, or contact us directly at hello@bullionbox.com. Please note that opting out of Ringless VM, SMS, or email communications may not affect other forms of communication unless explicitly requested. For example, opting out of promotional emails does not automatically opt you out of account-related emails or service updates.

Compliance and Legal Notices

We comply with all applicable laws and regulations regarding communications, including the Telephone Consumer Protection Act (TCPA). By agreeing to these terms, you acknowledge that you are the authorized user of the provided phone number and email address, and you consent to receive communications from us via Ringless VM, SMS, email, and phone calls for purposes such as marketing, service updates, account management, and promotional offers. You also understand that message and data rates may apply depending on your mobile service plan.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our communication methods, including Ringless VM, SMS, email, or phone calls, such as missed or delayed messages, or any technical issues beyond our control. This limitation of liability applies to all forms of communication we use to interact with you.

Discounts, Promotional Offers, and Gifts

  1. Eligibility for Discounts and Promotional Offers
    Discounts and promotional offers are available only to eligible customers. Eligibility criteria may vary based on the specific offer or promotion and will be outlined in the promotional materials or communications associated with the offer. Offers are typically limited to one use per sale per customer and cannot be combined with other discounts or promotions unless explicitly stated otherwise.
  2. Terms of Offers
    All discounts and promotional offers are subject to specific terms and conditions that will be detailed in the promotional material or communication associated with the offer. These terms include, but are not limited to, the validity period, applicable products or services, and any minimum purchase requirements. BullionBox reserves the right to modify or cancel any offer at its discretion and without prior notice.
  3. Expiration Dates
    Promotional offers and discounts are valid only during the specified period. The expiration date or end date of each promotion will be communicated at the time of the offer. Once an offer expires, it is no longer valid, and no further claims or applications for the offer will be accepted.
  4. Restrictions and Limitations
    Discounts and promotional offers cannot be applied retroactively to previous purchases. Offers may not be transferable and are not redeemable for cash or credit unless stated otherwise. Certain products or services may be excluded from offers and discounts, as specified in the promotional terms.
  5. Gifts
    Any gifts or free items provided as part of a promotion or offer are subject to availability and may be substituted for items of equal or greater value at our discretion. Gifts are non-transferable and cannot be exchanged or redeemed for cash. The terms and conditions of any gift offer will be outlined in the promotional material or communication related to the offer.
  6. Changes and Cancellations
    BullionBox reserves the right to modify or cancel any discounts, promotional offers, or gift programs at any time and without prior notice. Changes to or cancellations of offers will be communicated through our website or other appropriate channels.
  7. Contact Information
    For any questions or concerns regarding discounts, promotional offers, or gifts, please contact our customer support team at hello@bullionbox.com.

As a Subscriber, you agree to the following Terms of Use:

Agreement to Terms of Use

By accessing and using any part of the BullionBox® website (the “Site”), you agree to be bound by these Terms of Use (the “Terms”) without any reservations or exceptions. If you do not agree to all the terms and conditions outlined in these Terms, you are not permitted to access or use any portion of the Site. These Terms apply to all visitors, users, and others who access or use the Site.

BullionBox® reserves the right to modify these Terms at any time, and it is your responsibility to review these Terms periodically for any changes. Your continued use of the Site following the posting of any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms.

Use of the Site

We grant you permission to access and utilize the Site for your personal use. You may copy, distribute, and transmit the content of the Site only to the extent that such actions are automatically carried out through your browser software as part of your personal use of the Site. You are prohibited from transmitting or distributing worms, viruses, malware, or any other harmful software to or on any platforms provided by or used by BullionBox. You acknowledge that your content (excluding credit card information) may be transferred unencrypted and may undergo (a) transmissions over various networks and (b) modifications to comply with technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Any mechanized or systematic processes for extracting information from the Site for any purpose, including commercial use, are strictly prohibited. Unauthorized use, including reproduction, distribution, display, or transmission of the content of the Site is strictly prohibited unless authorized in writing. You agree not to alter or remove any proprietary notices from materials downloaded from the Site. You may print a copy of the information displayed on the Site for your personal use. Except as outlined above, you may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer, or sell any information obtained from your use of the Site. This restriction means, among other things, that you may not replicate any portion of the Site on your own website or display any results pages or other information from the Site through your own website without express written permission. You acknowledge and agree that your access to and use of the Site does not grant you any right to use the name, likeness, image, signature, biographical information, or any other publicity or intellectual property rights of our celebrity spokespersons found on the Site.

License to Access Site

We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site. We reserve the right, at our sole discretion and without notice to you, to modify the products and services offered on the Site and to alter, suspend, or terminate any aspect of the Site. We will not be liable to you or any third party for such actions. Additionally, we may establish rules and limitations on Site usage or restrict your access to part or all of the Site without prior notice or penalty. Your continued use of the Site constitutes your acceptance of any such modifications.

Intellectual Property Rights

All content included on the Site, such as text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of BullionBox®, its affiliates, or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site without the express written consent of BullionBox®.

User Accounts and Security

To access certain features of the Site, you may be required to create an account and provide certain personal information. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

BullionBox® reserves the right to terminate your account, refuse service, remove or edit content, or cancel orders in its sole discretion.

Password Security

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you through our account activation system, which is sent to the email address you provide. You must promptly notify BullionBox of any unauthorized use of your password or identification, or any other breach or suspected breach of the Site’s security and your account security.

Product Information

While we strive for accuracy, information on the Site may contain errors, which we reserve the right to correct without liability. We may limit quantities and modify, suspend, or end events or promotions at any time, even after an order is placed. Product availability is not guaranteed.

Platform and Hosting

Our website is powered by WordPress and hosted on DigitalOcean servers. This platform enables us to offer our products and services online, supported by Chargebee Payments for billing and various third-party applications integrated into our system.

Third-Party Links and Content

The Site may contain links to third-party websites or services that are not owned or controlled by BullionBox®. BullionBox® has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that BullionBox® shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Third-Party Materials and Links

Some content, products, and services available via our Service may include materials provided by third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We do not review or evaluate the content or accuracy of third-party materials or websites, and we do not assume any liability or responsibility for any third-party materials, websites, or any other products, services, or content from third parties.

Liability for Third-Party Transactions

We are not responsible for any harm or damages arising from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before making any transactions, please review the policies and practices of these third parties carefully. Any complaints, claims, concerns, or questions about third-party products should be addressed directly with the respective third party.

Third-Party Tools

We may provide you with access to third-party tools, but we do not monitor or control these tools and offer them “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Use of Third-Party Tools

Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Payment Information and Responsibilities

You must provide and keep us updated with accurate contact and payment information, including name, shipping address, and credit or debit card number. We store your payment information to facilitate future shipments and charges. All such personal information is subject to the Privacy Policy. You are responsible for any fees or charges that your issuing bank or credit card provider may impose. If your payment is returned for any reason, we may bill your account again directly and seek payment through another method, including a mailed statement. Any account changes made after you have been charged for the current month should not be expected to reflect on the subscription until the following shipping period. This date is subject to change in accordance with our billing and renewal cycles. 

Billing, Payments, and Subscription Renewal Agreement

By starting your BullionBox subscription and providing a payment method, you authorize us to charge a recurring monthly subscription fee at the current rate and billing date. Billing cycles run from the 1st to the 15th of each month. Orders placed after the 15th will ship out the following month.

Your subscription includes recurring payments, and you agree to be responsible for all recurring charges until you cancel. Subscriptions automatically renew at the current rate unless you cancel at least 48 hours before the renewal date. To cancel, update your account on bullionbox.com or email us at hello@bullionbox.com. Your renewal date may be adjusted based on market trends.

If you cancel, your subscription will continue until the end of the current billing cycle. We do not offer prorated refunds upon cancellation. BullionBox may charge you periodically (e.g., monthly) without additional authorization until you terminate the subscription or update your payment method within the 48-hour notice period.

We reserve the right to change subscription pricing at our discretion and without prior notice. Any changes will be communicated via email unless otherwise specified in these Terms of Service.

Annual and Non-Annual Subscriptions

Annual Subscriptions:
Annual subscribers are entitled to a discounted rate for their 12-month commitment. The subscription will automatically renew at the end of each year unless canceled by the subscriber. If you choose to cancel an annual subscription before the full term is completed, you will be charged a prorated fee based on the difference between the monthly and annual rates, as well as an administrative or restocking fee equivalent to one month’s subscription cost.
Non-Annual Subscriptions:
Non-annual subscribers are charged at the standard monthly rate and can cancel their subscription at any time without penalty. There are no additional fees for canceling a non-annual subscription, providing flexibility for subscribers who prefer not to commit to a full year.

Cancellation

If you cancel a monthly subscription that was purchased at a discounted 12-month rate, you will be charged a prorated amount reflecting the difference between the monthly rate and the discounted annual rate as an administrative or restocking fee. Specifically, an administrative or restocking fee equal to one month’s cost of your current BullionBox plan will be charged for early cancellation.

Please note that external factors such as holidays or natural disasters may cause operational delays. By using our services or accessing our website, you agree to these billing terms and operational dates. BullionBox reserves the right to revoke subscriptions at any time.

Returns

BullionBox only considers returns upon receipt of a written request to our customer service department, subject to approval by a manager. No refunds are granted beyond 14 days after receiving your monthly box under any circumstances.

Email, SMS, Ringless Voicemail and Promotional Offers

By subscribing or making a purchase, you consent to receiving communications from us, including, but not limited to, emails, SMS messages, ringless voicemail (Ringless VM) messages, and phone calls, for purposes such as account management, marketing, service updates, promotions, and special offers, including those from third parties. These communications may be made to the phone number and email address you provided during account creation or other interactions with our services. Standard messaging and data rates may apply. If you wish to opt out of receiving these communications, you can follow the unsubscribe instructions provided in the emails or SMS, or contact us directly at hello@bullionbox.com.

Opt-Out of Communications

If you wish to opt out of receiving Ringless VM messages, email communications, or SMS messages, you may do so by following the unsubscribe instructions provided in the emails or SMS, or contact us directly at hello@bullionbox.com. Please note that opting out of Ringless VM, SMS, or email communications may not affect other forms of communication unless explicitly requested. For example, opting out of promotional emails does not automatically opt you out of account-related emails or service updates.

Compliance and Legal Notices

We comply with all applicable laws and regulations regarding communications, including the Telephone Consumer Protection Act (TCPA). By agreeing to these terms, you acknowledge that you are the authorized user of the provided phone number and email address, and you consent to receive communications from us via Ringless VM, SMS, email, and phone calls for purposes such as marketing, service updates, account management, and promotional offers. You also understand that message and data rates may apply depending on your mobile service plan.

Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our communication methods, including Ringless VM, SMS, email, or phone calls, such as missed or delayed messages, or any technical issues beyond our control. This limitation of liability applies to all forms of communication we use to interact with you.

Discounts, Promotional Offers, and Gifts

  1. Eligibility for Discounts and Promotional Offers
    Discounts and promotional offers are available only to eligible customers. Eligibility criteria may vary based on the specific offer or promotion and will be outlined in the promotional materials or communications associated with the offer. Offers are typically limited to one use per sale per customer and cannot be combined with other discounts or promotions unless explicitly stated otherwise.
  2. Terms of Offers
    All discounts and promotional offers are subject to specific terms and conditions that will be detailed in the promotional material or communication associated with the offer. These terms include, but are not limited to, the validity period, applicable products or services, and any minimum purchase requirements. BullionBox reserves the right to modify or cancel any offer at its discretion and without prior notice.
  3. Expiration Dates
    Promotional offers and discounts are valid only during the specified period. The expiration date or end date of each promotion will be communicated at the time of the offer. Once an offer expires, it is no longer valid, and no further claims or applications for the offer will be accepted.
  4. Restrictions and Limitations
    Discounts and promotional offers cannot be applied retroactively to previous purchases. Offers may not be transferable and are not redeemable for cash or credit unless stated otherwise. Certain products or services may be excluded from offers and discounts, as specified in the promotional terms.
  5. Gifts
    Any gifts or free items provided as part of a promotion or offer are subject to availability and may be substituted for items of equal or greater value at our discretion. Gifts are non-transferable and cannot be exchanged or redeemed for cash. The terms and conditions of any gift offer will be outlined in the promotional material or communication related to the offer.
  6. Changes and Cancellations
    BullionBox reserves the right to modify or cancel any discounts, promotional offers, or gift programs at any time and without prior notice. Changes to or cancellations of offers will be communicated through our website or other appropriate channels.
  7. Contact Information
    For any questions or concerns regarding discounts, promotional offers, or gifts, please contact our customer support team at hello@bullionbox.com.

Product Information

While we strive for accuracy, information on the Site may contain errors, which we reserve the right to correct without liability. We may limit quantities and modify, suspend, or end events or promotions at any time, even after an order is placed. Product availability is not guaranteed.

Risk of Loss

Once a product is shipped, title and risk of loss pass to you. It is your responsibility to ensure secure delivery. We don’t refund for loss, damage, or theft caused by the carrier’s negligence. Damaged items must be reported with a photo. Refunds for damaged items are at our discretion. We’re not liable for the condition of items upon receipt. Products may vary in type, size, weight, condition, and other factors.

BullionBox® is a trade name of BullionBox, Inc. Information provided on BullionBox® platforms is for informational purposes only and does not constitute legal or financial advice. Consult a professional for individual needs. We sell precious metals for collection, not investment. BullionBox is not an investment service. We don’t guarantee service availability and reserve the right to remove or cancel it without notice.

Liability

We are not liable for any damages arising from your use of the service or products, including lost profits or data, even if advised of the possibility. Our liability is limited to the extent permitted by law.

Content Disclaimer

We do not guarantee results from the use of our content. Consult a financial adviser and conduct research before making investment decisions. We are not liable for inaccuracies in our content or resulting losses.

General Disclaimer

Information on the Site may not be accurate, complete, or current. Do not rely solely on it for making decisions. We may update the Site but we are not obligated to do so. You are responsible for monitoring changes.

BullionBox, Inc.: Comprehensive Risk Disclosure and Advisory Disclaimer

  1. Acknowledgment of Investment Risks: This document unequivocally declares and recognizes that investing in precious metals, including but not limited to gold, silver, platinum, and palladium, inherently carries significant risks. Such investments are subject to market fluctuations, price volatility, economic shifts, regulatory changes, and unforeseen events, all of which can substantially impact investment value, liquidity, and returns.
  2. Non-Endorsement of Investment Strategy: The Company expressly refrains from endorsing, recommending, or advising on the suitability, profitability, or potential value of any precious metal investment. Information provided by the Company, including website content, marketing materials, consultations, and communications, should not be construed as investment advice.
  3. Exclusion of Financial Advisory Services: BullionBox, Inc. is not a registered investment advisor, financial planner, broker-dealer, or member of any research association. The Company’s role is limited to providing a marketplace for precious metals and does not extend to advising on investment strategies, tax implications, returns, or future profitability.
  4. Investor Due Diligence and Responsibility: The responsibility for investment decisions, including risk assessment, lies solely with the purchaser or investor. Prospective investors are urged to conduct independent analysis and due diligence, and to seek professional advice from financial, legal, and tax experts before making any investment decisions.
  5. No Guarantee of Performance: The Company does not assure, warrant, or guarantee the performance, return on investment, or appreciation in the value of any precious metals purchased. Past performance is not indicative of future results, and investments may decline in value.
  6. Volatility and Market Dynamics: The precious metals market is subject to dynamic price movements influenced by international monetary policies, geopolitical events, currency fluctuations, macroeconomic trends, and other factors beyond the Company’s control.
  7. Limitation of Liability: BullionBox, Inc., its directors, officers, employees, agents, or representatives bear no liability for any losses arising from investment decisions based on information provided by the Company or the performance of the precious metals market.
  8. Agreement and Acknowledgement: By engaging with BullionBox, Inc. for the purchase of precious metals, users, customers, or investors acknowledge having read, understood, and agreed to the terms outlined in this Risk Disclosure and Advisory Disclaimer. They further acknowledge the risks associated with precious metal investments and assume them willingly without coercion from the Company.

Indemnification

You agree to indemnify, defend, and hold harmless BullionBox, LLC, and its affiliates, partners, officers, directors, agents, licensors, service providers, and employees from any claims, including reasonable attorney’s fees, arising from your breach of these Terms of Service or violation of any law or third-party rights.

Severability

In the event that any provision of these Terms of Service is deemed unlawful, void, or unenforceable, the remaining provisions shall remain enforceable to the fullest extent permitted by law.

Termination

The obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement. These Terms of Service remain effective until terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with its terms.

Entire Agreement

These Terms of Service constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguities shall not be construed against the drafting party.

Governing Law

These Terms of Service and any agreements governing our services shall be governed by and construed in accordance with the laws of the State of Texas.

Copyright

The content on our site is copyrighted and protected by intellectual property laws. We do not guarantee the accuracy or originality of third-party works displayed on our site.

Trademarks

All trademarks on the site belong to their respective owners. Contact us if you suspect any infringement.

Acknowledgment of Trademarks and Copyrights

We recognize the trademarks and copyrights of third-party manufacturers. We do not claim ownership or affiliation with these entities’ intellectual properties.

Warranty Disclaimer

Except as otherwise provided, the site and products offered are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages resulting from site use. Our liability is limited to the amounts paid by you for our services. We reserve the right to correct errors in product listings and cancel orders if necessary.

Survival of Terms

Certain provisions of these Terms, including Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive termination.

Contact Information

Send inquiries regarding these Terms of Service to hello@bullionbox.com.