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Frequently Asked Questions

Everything you need to know about BullionBox, our subscription plans, shipping, and more.

General

What exactly is BullionBox?
BullionBox is a curated monthly box of precious metals based on your goals. Essentially, BullionBox is a precious metals box that you regularly receive as a subscription. The box that you will receive every month will contain a variety of coins and bars at the maximum value of your paid subscription level.
How does BullionBox work?
Imagine receiving a box of treasure every month! That's what our monthly precious metal subscription boxes offer you: a chance to diversify your portfolio, hedge against inflation, and build your wealth with high-quality gold, silver, and platinum. We have made diversifying into precious metals easy. We offer a variety of coin and precious metal subscription plans for you to choose from. Pick a plan that's right for you, choose your payment plan (month-to-month or save with an annual plan), enter your information to complete your purchase, and your monthly precious metals box will be delivered straight to your door.
How do I choose the right plan for me?
Pick from our five standard BullionBox tiers (Lonestar through Liberty) or one of our five VIP Boxes (Adams through Reagan). Then decide whether you want the flexibility of a month-to-month subscription or prefer to lock in savings with an annual plan.
Are there any hidden fees to join BullionBox?
No way! There are no hidden membership fees or start-up costs — just your subscription. We offer ten subscription tiers across standard and VIP plans (shipping always included) — five standard tiers and five exclusive VIP Boxes for collectors who want premium selections and higher-tier allocations. It’s a simple, transparent way to start or grow your precious metals journey.
Can I start a plan whenever I want?
Yes, you can! Simply follow the sign-up instructions and then sit back and relax. Our customer-obsessed distribution team will package up your subscription and have it headed your way within 3–5 business days of receiving inventory (does not include holidays and weekends). BullionBox Subscriptions are generally shipped the last week of the month.
Do you offer gift memberships?
Yes. Just add the recipient's information where indicated during the checkout process and they will start receiving a BullionBox every month courtesy of your generosity.

Products & Contents

Will my BullionBox contain fractional gold or silver?
Yes! Many times your box will contain fractional gold and silver, along with other special hand curated precious metals. Fractional coins are an important part of a well-rounded portfolio.
Will my BullionBox contain silver or copper?
Yes, your BullionBox will often include silver, and from time to time we'll surprise members with random copper pieces at no extra cost. These bonus additions are a fun way to add variety to your collection, and both silver and copper can serve as useful diversification tools.
Should I be worried about fake gold and silver coins or bars?
No. One of the main reasons clients choose BullionBox is the safety and security knowing they will receive only the finest products available on the market. You can always be sure you get true authentic pieces when opting for a BullionBox.
Is it safe to invest in silver via a BullionBox?
Absolutely. Investing in silver through our BullionBox Subscription is designed with your security and peace of mind in focus. Silver is widely recognized as a safe-haven asset, particularly valuable for portfolio diversification. Our BullionBox Subscription offers a convenient, trustworthy way to begin or grow your precious metal investment.
Will my BullionBox contain commemorative coins?
From time to time, yes! We love including special commemorative pieces that add both historical significance and collectible value to your box.

Shipping & Delivery

Where do you ship?
The BullionBox ships anywhere in the continental United States of America.
Do you offer expedited shipping?
We do not currently offer expedited shipping. If you need something before your BullionBox is scheduled to ship, please contact our team and we'll be happy to assist you with an interim purchase.
When will my BullionBox arrive?
Because each BullionBox is carefully curated, your first box typically ships within about 3–4 weeks of subscribing. Current market demand and supplier timelines can affect sourcing, but our team works daily to move as efficiently as possible without compromising quality. After you subscribe, we'll personally call to welcome you, introduce ourselves, and answer any questions you may have. Once your first box arrives, future boxes generally ship about one month after delivery, keeping you on a consistent monthly schedule. You'll receive tracking information for every shipment so you can follow your box all the way to your door.

Billing & Account

What are my various payment options?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. You can choose between month-to-month billing or save with an annual plan.
When will I be billed?
Our billing cycles run from the 1st to the 15th of each month. Orders placed within this period will be processed and shipped within the same month. If an order is placed after the 15th, it will be included in the next billing cycle and will ship out the following month.
How do I cancel my BullionBox subscription?
You can cancel your monthly subscription at any time without charge by contacting Customer Support. However, if you cancel your monthly subscription with yearly discount pricing, you will be charged a prorated amount reflecting the difference between the monthly rate and the discounted annual rate as an early cancellation fee.
Who is American Standard Gold
American Standard Gold is our premier advisory firm, dedicated to assisting high net-worth individuals in diversifying their portfolios with tangible gold and silver assets

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