Privacy Policy

Thank you for using this service, which is owned by BullionBox, Inc.("BullionBox," "we," "us," or "our"). This Privacy Policy explains how BullionBox collects, uses, and protects information about you in relation to our website, services, and text message marketing program.

We use Klaviyo to provide our Messaging Service to you. For the purposes of the Messaging Service, Klaviyo acts as our service provider and data processor of your information.

We collect various information on our behalf from and about you, including information you directly provide when you use our services. For example, we collect the phone number and email address you provided when signing up for our Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on our services (e.g., sending you personalized text messages such as shopping cart reminders).

If you participate in a contest, sweepstakes, giveaway, research study, or email survey associated with our services, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions or for customer service.

We use your information to deliver, analyze, maintain and support our services. We may also use your information to enhance service features and customize and personalize your experiences.

BullionBox uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS, as well as when you have browsed an item on the site and this information is used to determine when to send browsed reminder messages via SMS.

We may share, transfer, or disclose your information if you consent to us doing so, as well as in the following circumstances:

Service Providers: We may share your information with third parties to help us provide our services to you.

Legal Requirement and Protection: We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.

From time to time, we may share aggregate or de-identified information about use of our services, and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access.

Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

We retain your information for as long as you participate in our services or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via our Messaging Service by responding to any of our text messages with any of the following replies: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

If you wish to opt out of receiving ringless voicemail messages, email communications, or SMS messages, you may do so by following the unsubscribe instructions provided in the emails or SMS, or contact us directly at hello@bullionbox.com. Please note that opting out of promotional communications may not affect account-related emails or service updates.

We comply with all applicable laws and regulations regarding communications, including the Telephone Consumer Protection Act (TCPA). By agreeing to these terms, you acknowledge that you are the authorized user of the provided phone number and email address, and you consent to receive communications from us via ringless voicemail, SMS, email, and phone calls for purposes such as marketing, service updates, account management, and promotional offers.

You also understand that message and data rates may apply depending on your mobile service plan.

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our communication methods, including ringless voicemail, SMS, email, or phone calls, such as missed or delayed messages, or any technical issues beyond our control. This limitation of liability applies to all forms of communication we use to interact with you.

If you are experiencing any problems or have questions about this Privacy Policy, you may contact us:

Email: hello@bullionbox.com

Phone: (877) 795-9585

Address: Oak Ridge Drive, The Woodlands, TX 77380